PRIVACY POLICY
Chong Seng Property (M) Sdn. Bhd. deeply respects and is committed to protecting the privacy of your personal data. This Privacy Policy is provided to help you understand how we collect, use, manage, and protect the personal information you submit through our website when expressing interest in affordable housing projects (including eligibility guidance for Rumah Selangorku) in Selangor.
Important Notice (Google Compliance Status): Chong Seng Property (M) Sdn. Bhd. is a legitimate, private real estate marketing agency. We are NOT the official portal of the Selangor Housing and Property Board (LPHS) or any government agency. All data collected is used solely for personal eligibility consultation purposes conducted by our licensed real estate negotiators.
1. Information We Collect
Personally Identifiable Information — The applicant’s full name (as stated in identification documents) for consultation record verification.
Contact Information — Mobile phone number (with an active WhatsApp account) and email address.
Gross Financial Profile Information — Estimated total monthly household income (husband & wife).
Property Preferences — Preferred district or sub-district (mukim) locations of interest within the state of Selangor.
2. How We Use Your Information
Public Eligibility Assessment Purposes — To conduct a preliminary evaluation of whether your income profile meets the basic criteria for the Affordable Housing Scheme (RSKU) prior to official registration.
Delivery of Marketing Materials — To send e-brochures, floor plans, estimated monthly quotes, and the latest promotional package updates.
Show Unit Appointments — To contact you to arrange visits to the sales gallery or physical show units.
Direct Communication — To respond to your follow-up inquiries via phone calls, Short Message Service (SMS), or the WhatsApp application.
3. Data Protection and Confidentiality
No Third-Party Policy — Chong Seng Property (M) Sdn. Bhd. guarantees that we WILL NOT sell, rent, share, or trade your personal data with any third-party companies, unlicensed brokers, or external syndicates.
Restricted Access — Your information can only be accessed by our internal administrative staff and real estate negotiators who are officially assigned to handle your profile.
Secure Storage — All digital data is systematically stored in password-protected databases to prevent any data leaks or unauthorized access.
4. Your Rights and Control Options
Right to Update Data — You have the right at any time to correct or update any personal information that you have submitted.
Right to Data Erasure (Opt-Out) — If you no longer wish to receive promotional communications or want your profile to be completely removed from our system, you may submit a request directly to us.
Prompt Action — Upon receiving a deletion request, your data will be removed from our active database within 48 business hours.
5. Google Ads Policy Compliance
Transparent Collection — In alignment with Google’s user privacy protection policies, our data collection forms do not openly request highly sensitive information such as account passwords, credit card details, or full national identification numbers.
Mandatory Linkage — This privacy policy is permanently accessible via the footer of our landing page to facilitate compliance audits by Google Ads review systems at any time.
Update Notice: This Privacy Policy has been officially updated and is effective as of May 2026.
DASAR PRIVASI
Chong Seng Property (M) Sdn. Bhd. amat menghormati dan berkomitmen untuk melindungi privasi data peribadi anda. Dasar Privasi ini disediakan untuk membantu anda memahami bagaimana kami mengumpul, menggunakan, mengurus, dan melindungi maklumat peribadi yang anda serahkan melalui laman web kami apabila berminat dengan projek perumahan mampu milik (termasuk bimbingan kelayakan Rumah Selangorku) di Selangor.
Pemberitahuan Penting (Google Compliance Status): Chong Seng Property (M) Sdn. Bhd. adalah sebuah agensi pemasaran hartanah swasta yang sah. Kami BUKAN portal rasmi Lembaga Perumahan dan Hartanah Selangor (LPHS) atau agensi kerajaan. Semua data yang dikumpul digunakan semata-mata untuk tujuan rundingan kelayakan peribadi kelolaan perunding berlesen kami.
1. Maklumat Yang Kami Kumpul
- Maklumat Identiti Peribadi — Nama penuh pemohon mengikut kad pengenalan (IC).
- Maklumat Hubungan — Nombor telefon bimbit (WhatsApp active) dan alamat e-mel.
- Maklumat Profil Kewangan Kasar — Anggaran jumlah pendapatan bulanan seisi rumah (suami & isteri).
- Maklumat Keutamaan Hartanah — Lokasi pilihan daerah atau mukim yang diminati di negeri Selangor.
2. Bagaimana Kami Menggunakan Maklumat Anda
- Tujuan Semakan Kelayakan Awam — Menilai secara kasar sama ada profil pendapatan anda memenuhi syarat asas skim Rumah Mampu Milik (RSKU) sebelum pendaftaran rasmi.
- Penghantaran Dokumen Pemasaran — Menghantar e-brochure, pelan lantai (floor plan), sebut harga anggaran bulanan, dan maklumat pakej promosi terkini.
- Temujanji Unit Contoh — Menghubungi anda bagi mengatur masa lawatan ke galeri jualan atau unit contoh fizikal.
- Komunikasi Terus — Menjawab sebarang pertanyaan susulan anda melalui panggilan telefon, khidmat pesanan ringkas (SMS), atau aplikasi WhatsApp.
3. Perlindungan dan Rahsia Data
- Polisi Tanpa Pihak Ketiga — Chong Seng Property (M) Sdn. Bhd. menjamin TIDAK AKAN menjual, menyewa, berkongsi, atau memperdagangkan data peribadi anda kepada mana-mana syarikat pihak ketiga, broker tidak berlesen, atau sindiket luar.
- Akses Terhad — Maklumat anda hanya boleh diakses oleh kakitangan pentadbiran dan perunding hartanah dalaman kami yang ditugaskan secara rasmi untuk mengendalikan profil anda.
- Penyimpanan Selamat — Semua data digital disimpan secara sistematik dalam pangkalan data yang dilindungi kata laluan bagi mengelakkan sebarang kebocoran atau akses tanpa izin.
4. Hak Pilihan dan Kawalan Anda
- Hak Mengemas Kini Data — Anda berhak pada bila-bila masa untuk membetulkan atau mengemas kini sebarang maklumat peribadi yang telah diserahkan.
- Hak Pemadaman Data (Opt-Out) — Sekiranya anda tidak lagi mahu menerima komunikasi promosi atau ingin profil anda dipadamkan sepenuhnya dari sistem kami, anda boleh menghantar permohonan terus kepada kami.
- Tindakan Pantas — Sebaik sahaja permohonan pemadaman diterima, data anda akan dikeluarkan daripada pangkalan data aktif kami dalam tempoh 48 jam bekerja.
5. Pematuhan Dasar Iklan Google Ads
- Pengumpulan Telus — Selaras dengan polisi perlindungan privasi pengguna Google, borang pengumpulan data kami tidak meminta sebarang maklumat ultra-sensitif seperti kata laluan akaun, maklumat kad kredit, atau nombor kad pengenalan penuh (IC) secara terbuka.
- Pautan Mandatori — Dasar privasi ini disediakan secara kekal di bahagian bawah (footer) laman web jualan kami untuk memudahkan semakan robot pengauditan Google Ads pada bila-bila masa.
Nota Kemaskini: Dasar Privasi ini dikemas kini secara rasmi berkuat kuasa Mei 2026.